Storage and SharePoint

Can an organisation with no paid purchase activate storage?

Normal setup requires purchase eligibility, but WrapTax can grant eligibility manually for an approved organisation.

Navigation: Open Forms 145/146 → Forms Dashboard → Settings → Storage → eligibility message

How to do it

  1. Open Settings → Storage as the organisation Admin and read the eligibility message.
  2. If purchasing normally, use Buy credits for the selected organisation and return after the eligibility refresh.
  3. For an approved exception, contact WrapTax support and identify the correct organisation.
  4. After eligibility is confirmed, still choose the provider, accept terms and click Enable.

What to expect

Eligibility unlocks setup; it does not bypass provider activation or automatically upload documents.

Important details

  • Document access disabled by the site administrator is a separate Not active condition.
  • Manual eligibility is not an automatic increase beyond the displayed storage allocation.

Still need help?

Tell us the form type, step and error message. Mask PANs, TINs, credentials and client information before sharing an example.

Contact WrapTax support