Storage and SharePoint
What should I do if SharePoint is disconnected or unhealthy?
Reconnect restores Microsoft access to the selected destination; disconnecting is not a provider migration.
Navigation: Open Forms 145/146 → Forms Dashboard → Settings → Storage → SharePoint setup → Reconnect Microsoft
How to do it
- Read the SharePoint account/tenant and connection error in Storage.
- Use Reconnect Microsoft with an authorised account if delegated authentication needs renewal.
- Check tenant consent/application permissions if using Use firm service account.
- Run Test connection and confirm the destination remains accessible before retrying one document operation.
What to expect
A healthy connection restores supported read/write/delete checks for the chosen destination.
Important details
- Disconnect removes the connection; it does not erase evidence or change the one-time provider choice.
- Moving/deleting folders directly in Microsoft can break access; confirm destination permissions and identity before retrying uploads.