Supporting documents

How do I preview a document, and why is preview sometimes unavailable?

Use the eye/Preview action for a ready supported file; Download is a separate action.

Navigation: Open Forms 145/146 → Forms Dashboard → Documents drawer / Documents → Files → Preview

How to do it

  1. Find the file and check its upload/security status.
  2. Click Preview when offered, then use the viewer's file list or Previous/Next arrows.
  3. Use Download in the viewer for an allowed file; Close/Esc leaves the preview.
  4. For an unsupported format/provider preview, use an enabled Download instead of reuploading the source.

What to expect

WrapTax Storage supports browser PDF/image previews; SharePoint can supply provider previews for additional formats.

Important details

  • Word upload support does not guarantee inline DOC/DOCX preview under WrapTax Storage.
  • Caching can speed revisits, but access/security checks and temporary-link expiry still apply.

Still need help?

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