Supporting documents

How do I activate Documents for my organisation?

Document access, eligibility and storage activation are separate checks. Only an organisation Admin can complete setup.

Navigation: Open Forms 145/146 → Forms Dashboard → Settings → Storage

How to do it

  1. Select the organisation and open Settings from the sidebar or Document Center.
  2. In Storage, resolve a purchase-eligibility prompt or contact support about manual eligibility if needed.
  3. Choose WrapTax Storage or SharePoint after reading One-time storage choice; complete SharePoint setup first if chosen.
  4. Read the terms and tick I have read and agree to these terms on behalf of my organisation.
  5. Click Enable WrapTax Storage or Enable SharePoint and inspect activation/directory-building status.

What to expect

Storage and initial directory setup are enabled; evidence still needs to be uploaded to its owner.

Important details

  • A superadmin-disabled organisation shows Not active. Purchasing does not override that access flag.
  • Editors can see activation guidance but cannot accept the organisation's terms or configure Settings.

Still need help?

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